Privacy Policy

🔒 Privacy Policy

At Egyptian Carnelian, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

When you visit or make a purchase on our store, we may collect the following information:

  • Name, email address, phone number, and billing/shipping address.

  • Payment information (processed securely via trusted payment gateways like Razorpay/Shopify Payments — we do not store your card/bank details).

  • Device information such as IP address, browser type, and usage patterns (for analytics & improving user experience).

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Communicate with you regarding purchases, offers, and updates.

  • Improve our products, website, and customer experience.

  • Prevent fraudulent activities and ensure secure transactions.

3. Sharing of Information

  • We do not sell or rent your personal information to third parties.

  • Information may be shared only with trusted service providers (e.g., shipping partners, payment gateways) to complete your order.

  • Legal authorities may request data if required by law.

4. Cookies & Tracking

  • We use cookies to enhance your browsing experience, save cart items, and show relevant offers.

  • You may disable cookies in your browser, but some site features may not work properly.

5. Data Security

  • All transactions are encrypted and processed through secure SSL connections.

  • We take strict measures to protect your personal data, but please note that no system is 100% secure.

6. Your Rights

You have the right to:

  • Access, update, or request deletion of your personal data.

  • Opt-out of promotional emails by clicking “unsubscribe” in our emails.

7. Contact Us

If you have any concerns about our privacy practices, reach us at:
📧 egyptiancarnelian@gmail.com